I am a locksmith and over the years she has called on me to perform many services.. I have got to say I always look forward to working with her. She has always been highly professional, courteous, and quite congenial. I always find her to be very knowledgeable about the properties i must service which by the way always seem to be above the median. I have recommended her to several friends as well as clients and have never heard ill of her. In fact it is quite the opposite as i have recieved high praise on many occasions. When I sold my own home Jan was there for me. We sat down and she explained to me the whole process and proceeded to run with it . When it was all done ,rather quickly i might add, i would guess i spent no more than 2 or 3 hours of personal time invested. I would not hesitate to recomend her again.